When selecting elicitation techniques, a business analyst should consider techniques that are
commonly used in similar initiatives, as these techniques are proven to work in comparable contexts.
According to BABOK® Guide v3, the appropriateness of a technique depends on the situation,
stakeholders, and the type of information needed. Techniques that have been successful in similar
initiatives are likely to produce reliable and familiar results, reduce stakeholder resistance, and
improve efficiency.
Exact Extract from BABOK® Guide v3 – Section 4.2: Conduct Elicitation:
“The business analyst considers the characteristics of the source, the type of information to be
elicited, the techniques commonly used in similar initiatives, and the time and resource constraints
when selecting elicitation techniques.”
