A business analyst (BA) aims to improve the efficiency and effectiveness of business operations.
Simplifying the work people perform can lead to streamlined processes, reduced errors, and
increased productivity. This approach aligns with the core objectives of business analysis, which
include understanding and defining requirements, analyzing business processes, and recommending
solutions that deliver value to stakeholders. Simplification often involves removing unnecessary
steps, automating tasks, and optimizing workflows, which are key activities in business process
improvement. Reference: The BABOK® Guide outlines the importance of simplifying processes as
part of the requirements analysis and design definition. It emphasizes the role of the BA in
identifying areas where complexity can be reduced to improve business operations. Additionally, the
Business Analysis Learning documents highlight the significance of process simplification in achieving
operational excellence and delivering business value.