SAP Cloud ALM for operations is designed to ensure the smooth operation of cloud-centric SAP solutions. Its core capabilities focus on proactive detection and resolution of issues. This includes comprehensive Monitoring across business processes, integration, and system health. Based on this monitoring, it provides Event and Alert Management to notify operators of anomalies and potential disruptions. Furthermore, it enables Operation Automation through "Operation Flows," which allow for the automated execution of corrective actions and repetitive operational tasks, thereby increasing efficiency and reducing manual effort.

B. License management: This is a commercial and administrative task typically handled by tools like SAP for Me or SAP Passport, not a technical operations capability within SAP Cloud ALM.

E. Upgrade analysis: This activity, including impact and readiness checks, is part of the planning and preparation phase, which aligns more with SAP Cloud ALM for implementation or other tools like SAP Readiness Check.

1. SAP Help Portal

SAP Cloud ALM

"Capabilities of SAP Cloud ALM for Operations": This official documentation outlines the key functional areas. It explicitly lists various Monitoring types (Health

Business Process

Integration)

Intelligent Event Processing (which covers event and alert management)

and Operation Flows (which is operation automation).

Reference: SAP Help Portal

SAP Cloud ALM -> What Is SAP Cloud ALM? -> Capabilities of SAP Cloud ALM for Operations.

2. SAP Discovery Center

Service: SAP Cloud ALM

"Features" section: The service description details the features for both implementation and operations. For operations

it highlights "Business Process Monitoring

" "Health Monitoring

" and "Integration & Exception Monitoring

" which directly support option A. It also lists "Intelligent event processing with alert management" (supporting option C) and "Operation automation" (supporting option D). License management and upgrade analysis are not listed as core operations features.

Reference: SAP Discovery Center -> Services -> SAP Cloud ALM -> Features -> Operations.