Q: 1
Classify the following scenario as major or minor non-conformity.
“The organization is aware of the PI dealt by it at a broad level based on the business services
provided but does not have the detailed view of which business functions, processes or relationships
deal with what types of PI including usage, access, transmission, storage, etc.”
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Q: 2
Which of the following is not an objective of POR?
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Q: 3
Privacy enhancing tools aim to allow users to take one or more of the following actions related to
their personal data that is sent to, and used by online service providers, merchants or other users:
I) Increase control over their personal data
II) Choose whether to use services anonymously or not
III) Obtain informed consent about sharing their personal data
IV) Opt-out of behavioral advertising or any other use of data
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Q: 4
What are the two phases of DSCI Privacy Third Party Assessment?
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Q: 5
Which of the following are key contributors that would enhance the complexity in implementing
security measures for protection of personal information? (Choose all that apply.)
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Q: 6
The assessor organization can issue the DSCI certification to the assessee organization if it is satisfied
with the assessment outcome.
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Q: 7
[DSCI Assessment Framework for Privacy (DAF P©)]
The entire assessment process, from commencement to submission of final report to DSCI must be
completed within 2 weeks.
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Q: 8
[DSCI Assessment Framework for Privacy (DAF P©)]
It’s mandatory for the assessee to provide the pre-requisites to the assessor organization before
commencement of the first phase of assessment.
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Q: 9
Can a DSCI Certified Lead Assessor for Privacy, not currently an employee of a DSCI Accredited
Organization, conduct external assessment leading to DSCI Privacy certification?
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Q: 10
SIMULATION
[Scenario Based Questions]
FILL BLANK
RCI and PCM
In April 2011, the rules were issued under Section 43A of the IT Act by the Government of India and
the ‘body corporates’ were required to comply with these rules. The Corporate legal team tried to
understand and interpret the rules but struggled to understand its applicability esp. to client
relationships and business functions. So, the company hired an IT Act legal expert to advise them on
the Section 43A rules.
To start with, the company identified the PI dealt with by business functions as part of the earlier
visibility exercise, but it wanted to reassure itself. Therefore, a specific exercise was conducted to
revisit ‘sensitive personal information’ dealt by business functions. It was realized that the company
collects lot of SPI of its employees and therefore ‘reasonable security practices’ need to be adhered
to by the functions that deal with SPI. It was also ascertained that many of this SPI is being dealt by
third parties, some of which are also located outside Indi
a. To meet the requirements of the rules, the company reviewed all the contracts and inserted a
clause – ‘the service provider shall implement reasonable security practices and procedures as per
the IT (Amendment) Act, 2008’. Some of the large service providers were ISO 27001 certified and
they claimed that they fulfill the requirements of ‘reasonable security practices’. However, some SME
service providers did not understand what would ‘reasonable security practices’ imply and requested
the company to clarify, which referred them to Rule 8 of the Section 43A. Some small scale service
providers expressed their unwillingness to get ISO certified, given the costs involved.
(Note: Candidates are requested to make and state assumptions wherever appropriate to reach a
definitive conclusion)
Introduction and Background
XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE
and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves
more than 500 clients across industry verticals — BFSI, Retail, Government, Healthcare, Telecom
among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT
services including application development and maintenance, IT Infrastructure management,
consulting, among others. It also offers IT products mainly for its BFSI customers.
The company is witnessing phenomenal growth in the BPM services over last few years including
Finance and Accounting including credit card processing, Payroll processing, Customer support, Legal
Process Outsourcing, among others and has rolled out platform based services. Most of the
company’s revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the
company is looking to expand its operations in Europe. India, too has attracted company’s attention
given the phenomenal increase in domestic IT spend esp. by the government through various large
scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong
focus on delivery of cloud services. When it comes to expanding operations in Europe, company is
facing difficulties in realizing the full potential of the market because of privacy related concerns of
the clients arising from the stringent regulatory requirements based on EU General Data Protection
Regulation (EU GDPR).
To get better access to this market, the company decided to invest in privacy, so that it is able to
provide increased assurance to potential clients in the EU and this will also benefit its US operations
because privacy concerns are also on rise in the US. It will also help company leverage outsourcing
opportunities in the Healthcare sector in the US which would involve protection of sensitive medical
records of the US citizens. The company believes that privacy will also be a key differentiator in the
cloud business going forward. In short, privacy was taken up as a strategic initiative in the company
in early 2011.
Since XYZ had an internal consulting arm, it assigned the responsibility of designing and
implementing an enterprise wide privacy program to the consulting arm. The consulting arm had
very good expertise in information security consulting but had limited expertise in the privacy
domain. The project was to be driven by CIO's office, in close consultation with the Corporate
Information Security and Legal functions.
Did the company take sufficient steps to protect SPI dealt by its service providers and ensure that it
complies with the regulatory requirements? Was referring to ‘reasonable security practices’
sufficient in the contracts or the company should have also considered some other measures for
privacy protection as well? (250 to 500 words)
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