According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, effective
collaborative relationships with supply chain partners are more likely to be forged when a team buys
into three areas: accountability, business alignment, and vision statement1. Accountability means
that each partner is responsible for delivering on their commitments and adhering to the agreed-
upon rules and standards1. Business alignment means that each partner aligns their objectives,
strategies, and processes with the overall goals of the supply chain network1. Vision statement
means that each partner shares a common vision of the desired future state of the supply chain and
how to achieve it1.
1: https://www.ascm.org/ctsc-ecm/
