The Foundation stage of the CSDM framework focuses primarily on establishing the core structure of
your CMDB. This involves:
Defining the scope: Determine which services and applications will be managed within the CMDB.
Building the foundation data model: Implement the core CSDM classes and their relationships. This
includes key classes like Application Service, Business Application, and Technical Service Offering.
Populating foundational data: Start populating the CMDB with basic information about your core
services, applications, and the technologies that support them.
Why not the other options?
A: While network infrastructure CIs are important, they are not the primary focus in the Foundation
stage. The focus is on the core service and application model.
B: Accurate business information is crucial for reporting, but the Foundation stage prioritizes
establishing the structural relationships within the CMDB.
D: Working with ITSM tables is part of the broader CMDB implementation, but the Foundation stage
focuses on the core CSDM classes, which extend beyond ITSM.
Reference: ServiceNow CSDM documentation