1. National Institute of Standards and Technology (NIST). (2023). 2023–2024 Baldrige Performance Excellence Framework (Business/Nonprofit). U.S. Department of Commerce. Page 1 states the framework's purpose is to help organizations "evaluate performance, assess where improvements or innovation are most needed, and get results." This directly links the management framework to achievement.
2. National Institute of Standards and Technology (NIST). "About the Baldrige Award." Official Website. Retrieved from https://www.nist.gov/baldrige/about-baldrige-award. The site describes the award as recognizing "outstanding commitment to sustainable excellence through innovation, improvement, and visionary leadership," which are hallmarks of a comprehensive management system leading to achievement.
3. Evans, J. R., & Lindsay, W. M. (2019). Managing for Quality and Performance Excellence (11th ed.). Cengage Learning. Chapter 3, "Frameworks for Quality and Performance Excellence," details how the Baldrige Award criteria provide a framework for a total quality management system and recognize organizations that achieve the highest levels of performance based on that system.