A team wants to make a schedule for a project showing which tasks must be done sequentially and which may be done simultaneously. Which tool is most appropriate?
A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that “fans out” using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?
This QFD matrix was used in the design process for a ball point pen. 
Aprocess shows the following number of defects. Each sample size for this process is 85. 3 8 2 7 7 6 8 8 9 5 What control chart should be used?
The data for a nine hour period are:
Which type of variation dominates? (Hint: Plot the points on the graph above.)
