Question 11 Q: 11 An important step in determining the VOC is: Options A: establish viable or comprehensive process feedback loops B: ascertain the principles that are values of the corporation C: identify the customer D: measure the virtual operating continuum potential E: all of the above F: none of the above Save Question Show Answer Discussion 0 Clear Discussion Most voted Newest No comments yet. Be the first to comment. Post Be respectful. No spam. Correct Answer: C