Within software‐quality and SPI (software-process-improvement) literature, the consensus is that writing or “developing the approach” for a new or revised process is relatively straightforward; the real difficulty is in rolling that process out, gaining acceptance, training staff, and ensuring sustained, organization-wide use. The CSQA Body of Knowledge explicitly notes that institutionalizing (deploying) a process is harder than defining it. Therefore the statement that “the development of the approach … is much harder than the actual deployment” is incorrect.

Why the Opposite (True) Would Be Wrong:

Answering “True” would reverse the well-documented reality. Deployment demands change-management activities (communication, training, mentoring, measurement, management sponsorship, cultural adaptation) that consistently prove more resource-intensive and risk-laden than drafting the process description itself.

1. PeopleCert / QAI. “Certified Software Quality Analyst (CSQA) Common Body of Knowledge,” v2023, Section 3.3.1 “Process Design and Deployment,” para 2, p. 109:

“Developing or documenting a process is usually not difficult; the greater challenge is deploying that process and ensuring that it is used consistently across the organization.”

2. SEI, CMMI® for Development, Version 1.3, CMU/SEI-2010-TR-033, p. 42 (Generic Practices discussion):

“In many organizations defining processes has not been difficult; rather, getting them used effectively is the real challenge.”

3. Paulk, M. “Software Process Improvement: Implementation is the Hardest Part,” IEEE Software, Vol. 11 No. 4, 1994, pp. 61-64. DOI: 10.1109/52.281686.

“…drafting new processes is relatively easy; institutionalizing them throughout the enterprise is what proves difficult.”

4. MIT OpenCourseWare, Course 16.882 “System Processes & Process Improvement,” Lecture 5 slides, slide 13:

“Defining a process can be done by a small core team; deployment requires organizational change and is considerably harder.”

These authoritative sources directly contradict the claim in the question, making the correct choice False.