A Business Rule in ServiceNow is a server-side script that executes when records are inserted, updated, deleted, or queried in a specified table. Business Rules allow automation and customization of workflows by defining logic that runs under specific conditions. Key Elements to Specify When Creating a Business Rule: Table (B) – ✅ Correct A Business Rule must be associated with a specific table where it will execute (e.g., Incident, Change, Task). This determines which records the rule applies to. Script to Run (E) – ✅ Correct A script must be provided when defining advanced logic in a Business Rule. Business Rules use server-side JavaScript to perform various actions, such as setting field values, enforcing validation, or triggering workflows. Timing (H) – ✅ Correct The execution timing of a Business Rule determines when it runs relative to a database transaction. Business Rules can run: Before (before record is saved) After (after record is saved) Async (after the transaction completes) Display (when a form loads) Condition to Evaluate (I) – ✅ Correct Conditions define when the Business Rule should execute based on specific criteria. Example: A Business Rule might run only when the priority is set to High. Incorrect Options: A . UI Action ❌ (Incorrect) UI Actions (buttons, links, context menus) are separate from Business Rules and are used for UI customization. C . Fields to update ❌ (Incorrect) While Business Rules can update fields, you do not specify "fields to update" as a required setting. Instead, updates are made via scripts within the rule. D . Who can run ❌ (Incorrect) Business Rules always run on the server-side and do not require user-specific execution settings. F . Application Scope ❌ (Incorrect) Although Business Rules belong to an application scope, this is automatically determined based on the current application. G . Update Set ❌ (Incorrect) Business Rules are captured in an Update Set, but this is not a configuration setting while creating the rule. Official Reference from Certified System Administrator (CSA) Documentation: ServiceNow Business Rules Overview: https://docs.servicenow.com/bundle/utah-application-development/page/script/serverscripting/concept/business-rules.html Creating Business Rules: https://docs.servicenow.com/en-US/bundle/utah-application-development/page/script/serverscripting/task/t_CreateABusinessRule.html