Q: 5
Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams.
One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales
reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted
on mobile devices?
Options
Discussion
Option A makes sense since it actually tracks if reps are creating opportunity records directly from their mobile devices, not just logging in. That shows they're using Sales Cloud mobile for real work (not just checking something quick). B is more about basic access, not real adoption. Pretty sure A is what management would care about, but open to other ideas if I missed something.
A imo. Reporting on opportunity records created via mobile is the real sign reps are actually using the app as intended.
It’s A, not B. Just logging in via mobile (B) doesn't show they're really using Sales Cloud for sales work.
Reporting on opportunities created by mobile devices is your best bet here. A
Its B for me since the Login History report shows exactly who signed in using mobile and when. That feels like solid adoption evidence, right? But maybe I’m missing a better metric, not totally sure.
Option A but does the question mean best adoption metric or just proof of any usage? That would change things.
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