Q: 14
After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate
all of the features.
Which step should the consultant take to troubleshoot the issue?
Options
Discussion
Yeah, assigning the feature license is usually step one, so I'd pick A here. Without that, users can't access Einstein features at all. If licenses were already confirmed then maybe checking profiles (C) makes sense, but that's not clear in this scenario. Pretty sure A is the safest troubleshooting start, unless I'm missing something?
I don't think it's C, the license assignment is the biggest blocker early on. A, since without the license nothing else works.
Option C but not sure, since profile config can block features too right?
D imo, there are a lot of traps here but if they specified "most secure" setup, would C beat A?
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