Q: 1
A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or
update the opportunity team.
Which two options would be required for a sales rep to add a rep to the opportunity team?
Choose 2 answers
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Q: 2
Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information
will be stored in a custom object. Only finance team members should see the related financial
information about the account.
What kind of field should the administrator create in the custom object?
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Q: 3
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy.
One way they track this is by how many open cases an account has with CK. The sales manager asks
CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?
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Q: 4
Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The
administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers
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Q: 5
The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original
version of a record to an external database, fails. However, a flow configured for fast field updates
runs successfully.
How should the administrator advise the developer?
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Q: 6
Cloud Kicks is a large company with many divisions. Some divisions have a higher turnover, so each
division wants to be able to create and manage users only within their division.
What should the administrator do to set this up?
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Q: 7
A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next
status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?
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Q: 8
Cloud Kicks needs to track government-issued identification numbers for its customers. The security
team requires that the identification number cannot changed by users and must be masked when
displayed, except the last two digits.
Which two recommended configurators should administrator create? Choose 2 answers
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Q: 9
A sales rep at Ursa Major Solar reafized that the wrong price book was selected for an opportunity.
How can the sales rep change the price book on the opportunity?
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Q: 10
Cloud Kicks users need to link multiple Case records to multiple Outcome records stored in a custom
object. Any user that can view the Case record must be able to create a link. The administrator
creates a Case Outcome custom object.
What is the recommended option to use when adding a field to Case Outcome?
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