Q: 11
A user at Universal Containers left the company. The administrator needs to create new user
for their replacement, but they have assigned all available users licenses.
What should the administrator do to free up users licenses for the new users?
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Q: 12
The administrator at Ursa Major Solar has Created a new record type for customer warranty cases which two assignments should the administrator use to display the new record type to users? Choose 2 answers
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Q: 13
The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
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Q: 14
Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern
the
reps have a boarder view of data than expected and can see all cases on their groups dashboards.
What could be Causing reps to have inappropriate access to data on dashboards?
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Q: 15
Users at Universal Containers would like to visually see the sales stages on an Opportunity
page. The administrator is configuring path for Opportunities.
Which is an important consideration for path configuration?
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Q: 16
The administrator at universal containers has a screen flow that helps users create new leads.
When lead source is “Search Engine”, the administrator needs to require the user to choose a specific
a search engine from a picklist. If lead source is not “Search Engine”, this picklist should be hidden.
How should the administrator complete this requirement?
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Q: 17
Users at Cloud Kicks are reporting different options when uploading a custom picklist on the
Opportunity object based on the kind of opportunity.
Where Should an administrator update the option in the picklist?
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Q: 18
Northern Trail Outfitters has two different sales processes: one for business opportunities with
four stages and one for partner opportunities with eight stages. Both processes will vary in page
layouts
and picklist value options.
What should an administrator configure to meet these requirements?
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Q: 19
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on
pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for
support.
How should an administrator solve for this issue?
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Q: 20
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A
user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
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Question 11 of 20 · Page 2 / 2