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Q: 1
[Personal Capability] Which model best enables employees to continually seek new skills, enhance competencies, and expand their proficiency on their own?
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Q: 2
[Organizational Capability] A talent development professional is following the return on investment (ROI) methodology. Which data collection method will be most useful for collecting Level 4 data?
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Q: 3
[Organizational Capability] Which consideration is most important when developing e-learning or classroom training for a global environment?
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Q: 4
[Organizational Capability] A project manager just learned of a significant delay in meeting a project milestone. Which option would be best for communicating information about the delay to external stakeholders dispersed across multiple time zones?
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Q: 5
[Organizational Capability] A talent development (TD) professional has been tasked with creating a knowledge management system for a small company. The TD professional has begun the process of collecting organizational knowledge and has compiled paper manuals, standard operating procedures, process charts, and other archived materials. How can the TD professional most effectively access the collective knowledge of the company's leaders?
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Q: 6
[Organizational Capability] A pharmaceutical company wants to overhaul its compliance training. Some of the executives think that generic training from an external vendor would be cheaper. The talent development (TD) manager knows that customized training built internally would better meet the need. What would best help the TD manager make the case to build the training internally?
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Q: 7
[Professional Capability] Which approach would be most effective for managers to improve feedback conversations with their direct reports?
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Q: 8
[Organizational Capability] What are the basic quadrants of a balanced scorecard approach?
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Q: 9
[Organizational Capability] An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off. A year later, the turnover rate had not changed. Which is the best approach for solving the issue?
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Q: 10
[Professional Capability] A talent development (TD) professional is asked to offer training to entry-level employees on a new online software that will change many processes in their work. Which is the best way for the TD professional to prepare a learner-centered course?
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