Question 10

Question

[Professional Capability]
A talent development (TD) professional is asked to offer training to entry-level employees on a new
online software that will change many processes in their work. Which is the best way for the TD
professional to prepare a learner-centered course?

Accepted Answer

Collect information on the employees' current job functions and how the software will change
their work, understand employees' fears about the new software, and research how the new
software will benefit them

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