1. International Institute of Business Analysis (IIBA). (2021). The Guide to Product Ownership Analysis (1st ed.).
For Correct Answer (C):
Refine the product backlog: Chapter 4, Section 4.3, "Refine the Product Backlog," describes this as a continuous, ongoing activity.
Provide clarity: Chapter 5, Section 5.2.3, "Support the Team," states, "The product owner is available to the team to answer questions and provide clarification."
Communicate with customers: Chapter 3, "Understand the Stakeholder," emphasizes ongoing communication to understand needs and validate solutions.
Prepare for upcoming iteration review: Chapter 6, Section 6.3.2, "The Demonstration," details the preparation required for the review, which occurs during the current iteration.
For Incorrect Options:
Why A is wrong: Chapter 5, Section 5.3.3, "Define Acceptance Criteria," clarifies the POA role is defining criteria, while the team ensures quality.
Why B is wrong: Chapter 4, Section 4.3.4, "Technical Debt," explains the POA practitioner works with the team to prioritize technical debt, but the team performs the work.
Why D is wrong: Chapter 5, Section 5.3.2, "Establish a Shared Definition of Done," states, "The Definition of Done is a team-level agreement."