The most useful tool for measuring and monitoring performance and the realization of benefits from
an EGIT implementation program plan project is the IT balanced scorecard. The balanced scorecard
provides a comprehensive view of performance across multiple dimensions, aligning IT objectives
with business goals.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance
and Conformance Monitoring): This objective discusses the use of balanced scorecards to monitor
and measure performance effectively.
COBIT 2019 Implementation Guide, Chapter 5: This chapter highlights the importance of
performance measurement tools, including the IT balanced scorecard, for tracking progress and
ensuring the realization of benefits from IT governance initiatives.