Delegated administration is a core ServiceNow capability, particularly crucial in a Service Provider (SP) environment. It allows the primary instance administrator (the Service Provider) to grant specific, scoped administrative permissions to non-administrator users, such as customer administrators. This enables customers to self-manage aspects of their own domain, like creating and managing their users, groups, and roles, without granting them full system-wide admin privileges. This approach enhances customer autonomy while maintaining the security and integrity of the shared instance.

A. This describes Delegated Development, which is a specific application of delegated administration for scoped application creation, not the general concept itself.

C. This describes the user delegate feature, where a user can temporarily assign their approvals and tasks to a colleague, which is different from granting administrative permissions.

D. Process Separation is a feature of Domain Separation that segregates business logic and processes between domains; it is not synonymous with delegated administration.

1. ServiceNow Product Documentation, "Domain separation and delegated administration": "Delegated administration enables service providers to delegate user administration to their customers. For example, you can grant a customer administrator the useradmin role to administer users and groups for their company." This directly supports the correct answer (B) by defining the feature in the specific context of a Service Provider.

2. ServiceNow Product Documentation, "Delegated administration": "Delegated administration allows administrators to grant specific permissions to non-administrator users. Use this capability to extend permissions to users to manage users, groups, and roles for a specific application..." This provides the general platform definition, reinforcing that the concept is about granting scoped admin rights.

3. ServiceNow Product Documentation, "Delegates": "Set up a delegate to receive and act on your behalf for tasks and approvals." This document clearly defines the functionality described in option (C) as a separate feature named "Delegates," confirming it is not "delegated administration."