According to the Hardware Asset Management documentation, the hardware asset management
content service is a cloud-based service that provides normalized and enriched hardware model data
to the ServiceNow platform, such as manufacturer name, model name, model number, and product
lifecycle information.
The hardware asset management content service helps customers identify and manage their
hardware assets more effectively, as well as plan for hardware refreshes based on end-of-life (EOL)
and end-of-service (EOS) dates1.
The elements that are provided by the hardware asset management content service are as follows1:
Manufacturer lifecycle dates: The dates when the manufacturer stops selling, supporting, or
servicing a hardware product.
Manufacturer: The name of the company that produces the hardware product.
Model name: The name of the hardware product, such as Dell Latitude E7450 or HP ProLiant DL380
Gen10.
Therefore, the correct answers are options A, D, and E, as they are the elements that are provided by
the hardware asset management content service.
