According to the Hardware Asset Management page, the three tiers of Lifecycle Management are:
Know what you have: This tier involves tracking and managing the end-to-end lifecycle of all your
hardware assets, physical and consumable, on a single system of action.
Improve management controls: This tier involves aligning hardware investments to business
outcomes, and quickly identifying and mitigating technology risks such as tech debt, regulatory
audits, and lost assets.
Improve efficiency: This tier involves improving efficiencies and simplifying every stage of the asset
lifecycle with prescriptive workflows and tasks, normalizing hardware to maintain a clean CMDB, and
getting actionable insights to minimize waste and strategize for asset refreshes.
These three tiers correspond to the options C, D, and E in the question.
The options A and B are not part of the Lifecycle Management framework, and are not mentioned in
the ServiceNow Hardware Asset Management documents.
