According to the ServiceNow Hardware Asset Management documents, a hardware asset’s lifecycle
consists of the following stages: Procure, Receive, Deploy, Maintain, and Dispose1. These stages
correspond to the options A, D, and E in the question. The option B, Request, is also a valid stage in
the hardware asset management process, as it involves identifying the hardware needs and initiating
the procurement process2. However, the option C, Consume, is not a component of a hardware
asset’s lifecycle, as it is not mentioned in the ServiceNow documents. Consume is more relevant to
software assets, which are used or consumed by end-users or applications3. Therefore, the correct
answer is C. Consume.
