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Q: 1
Copies of checks that have been included in Agent Client Collector policies are known as what?
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Q: 2
Within an event rule, how would you parse a nodename out of your raw event data?
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Q: 3
A support agent resolves an incident associated with an alert. What is the best method to close the alert?
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Q: 4
What applications are included in the ITOM Health product?
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Q: 5
What is the recommended approach to normalizing data from a source system to the default values in Event Management?
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Q: 6
Which are recommended best practices for Event Management? (Choose three.)
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Q: 7
What Event Management module allows for configuration of automatic task creation?
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Q: 8
What is the primary function of the link view feature in the Service Operations Workspace express list?
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Q: 9
What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?
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Q: 10
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console? ServiceNow CIS EM question A) ServiceNow CIS EM question B) ServiceNow CIS EM question C) Both anomaly A and anomaly B D) Neither anomaly A or anomaly B
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