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Q: 2
Partner admin contacts have access to the data of both their partner accounts and customer accounts.
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Q: 5
If only one user reports a content for moderation, the content will be hidden.
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Q: 6
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent Workspace. Options are :
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Q: 7
Information about a customer’s service contract is found in Knowledge.
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Q: 8
Agents and managers cannot create knowledge articles from Community questions.
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Q: 9
Configuration items (CIs) are entities that capture the individual configurations for each product sold to the customer CIs are stored in the configuration management database (CMDB). Assets are specific product instances that are supported for a customer. Which of the following statements is correct for CIs and assets?
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Q: 10
Which application must be activated to enable customers to check in on-line for future appointments?
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