1. Drury, C. (2018). Management and Cost Accounting (10th ed.). Cengage Learning EMEA. In Chapter 22, which discusses the management of working capital, the text emphasizes the importance of a sound credit policy. This includes assessing the creditworthiness of new customers (supporting A), monitoring outstanding debts through aged analysis (supporting D), and having a clear procedure for overdue debts, which includes stopping further credit (supporting E). (See pp. 630-635).
2. CIMA. (2019). CIMA P3 Risk Management Study Text. Kaplan Publishing. Chapter 10, "Managing Working Capital," details the components of credit management. It specifies that credit assessment (credit checks) is a key step before granting credit. It also outlines that monitoring systems, such as aged receivables analysis, and robust collection policies, including stopping supply to delinquent accounts, are essential to minimize bad debt risk. The text also highlights the need for segregation of duties, making sales staff unsuitable for credit authorisation (invalidating B and C).
3. Bhimani, A., Horngren, C. T., Datar, S. M., & Rajan, M. V. (2015). Management and Cost Accounting (6th ed.). Pearson Education. Chapter 18, "Managing working capital," explains that an effective credit policy involves three key elements: credit analysis, setting credit limits, and establishing collection policy. The text explicitly warns against conflicts of interest where sales personnel can influence credit decisions (making B and C poor controls) and advocates for strict follow-up procedures based on aged analysis (supporting D and E). (See Section: 'Managing accounts receivable').