1. National Fire Protection Association. (2021). NFPA 101, Life Safety Code. Quincy, MA: NFPA.
Section 6.1.10.1: Defines Mercantile Occupancies as "an occupancy used for the display and sale of merchandise."
Section 7.3.1.2: States that "The occupant load, in number of persons for any building or portion thereof, shall be determined by dividing the floor area assigned to that use by the occupant load factor for that use as specified in Table 7.3.1.2."
Table 7.3.1.2 "Occupant Load Factor": Specifies for "Mercantile" use on the "Street floor and sales basement," a factor of 30 ft² (2.8 m²) gross per person.