When addressing security issues, facility managers must first conduct a thorough investigation to
understand the scope and nature of the problem before implementing any new measures. The
logical first step is to investigate each reported case, gather facts, and remind staff about securing
their belongings.
Investigating each case ensures that management is aware of the extent of the issue and can identify
any patterns (e.g., specific areas targeted or peak times of theft).
Educating staff about securing their valuables (e.g., locking drawers, not leaving items unattended) is
a quick and effective preventive measure.
Security cameras (Option A) should be considered after initial fact-finding, as installing cameras may
require budget approval and privacy considerations.
Updating security procedures (Option B) should follow after assessing the investigation’s findings to
ensure targeted improvements.
Engaging a professional security company (Option D) may be necessary if theft continues or if
internal resources are insufficient.