The best practice for reviewing SLAs in environmental stewardship-related services is to ensure that
they align with industry best practices (Option A).
Why Option A is Correct?
SLAs should incorporate sustainability-focused best practices to ensure energy efficiency, waste
management, and eco-friendly operations.
Benchmarking against environmental standards (such as LEED, ISO 14001, or WELL Building Standard)
ensures compliance with sustainability goals.
IFMA’s Environmental Stewardship & Sustainability competency highlights the importance of best
practices in sustainability-focused FM operations.
Why Other Options Are Incorrect?
Option B (How to negotiate the regulatory requirements): Compliance is important, but SLAs should
be based on best practices, not just regulatory minimums.
Option C (How to calculate maintenance and utility costs): Cost calculation is part of financial
planning, but sustainability SLAs focus on best practices, not just financials.
Reference:
IFMA Core Competency: Environmental Stewardship & Sustainability – Aligning SLAs with
sustainability best practices.
Source: IFMA Sustainability Management Guide (IFMA, 2023).
