For change management to be effective, in addition to vision, incentives, action plan, and resources,

skills (Option C) are required to ensure successful execution.

Why Option C is Correct?

Skills enable leaders and employees to adapt to new processes, technologies, or structures in facility

management.

Change management is a structured approach that requires communication, conflict resolution, and

leadership abilities to ensure smooth transitions.

IFMA’s Leadership & Strategy Core Competency emphasizes that FM professionals must have the

skills to implement and sustain change initiatives successfully.

Why Other Options Are Incorrect?

Option A (Directives): Simply issuing directives does not guarantee successful change—people must

be trained and skilled to adapt to change.

Option B (Experience): While experience helps, change management focuses on equipping people

with new skills to handle evolving challenges.

Reference:

IFMA Core Competency: Leadership & Strategy – Developing necessary skills for effective change

management.

Source: IFMA Change Management Guide (IFMA, 2023).