The specify and model requirements process is a business analysis activity that involves creating and

maintaining the requirements and design specifications that describe the solution in sufficient detail

to enable its implementation and testing. The primary purpose of this process is to analyze the

functioning of an organization and to provide an insight into opportunities for improvement, such as

increasing efficiency, effectiveness, quality, or customer satisfaction.

Reference: The information is verified as per the BABOK® Guide and related IIBA resources, which

outline the standards and practices for business analysis. The BABOK® Guide is a key resource for

understanding business analysis processes and their interactions1234. You can also find some useful

resources and sample questions from other sources

Comprehensive and Detailed Thebusiness sponsoris responsible forapproving changesbefore

implementation, as they have decision-making authority over business objectives, funding, and risks.

BABOK® Guide (Chapter 5.5 - Assess Requirements Changes)states that approval authority typically

resides withbusiness stakeholders who have the authority to make investment and prioritization

decisions.

Subject matter experts (Option B)provide insights but do not approve changes.

Project managers (Option C)oversee execution but do not authorize scope changes.

System architects (Option D)provide technical expertise but do not make final approval decisions.

Comprehensive and Detailed Theimpact analysis should assess the number of systems affectedby the

change to determine its feasibility and risk. TheBABOK® Guide (Chapter 5.5 - Assess Requirements

Changes)states that understandinghow changes impact systems, stakeholders, and business

objectivesis essential before implementing modifications.

Comprehensive and Detailed Creating aBusiness Process Model or Workflow Modelwillhelp

stakeholders visualize the claims intake workflow and identify inconsistencies. TheBABOK® Guide

(Chapter 10.5 - Process Modeling)states thatmodels help structure discussions, ensure

completeness, and improve stakeholder understanding of the process changes.

Comprehensive and Detailed AMatrixis the best modeling technique for gap analysis, as it provides

aside-by-sidecomparison of requirements, functionalities, or processes between two systems. This

helps the BAidentify gaps, redundancies, and missing featureswhen consolidating or choosing

between systems. TheBABOK® Guide (Chapter 10.33 - Matrices)states that matrices areparticularly

useful for cross-referencing and tracking relationships between different sets of requirements.

Comprehensive and Detailed Thetiming of performance measuresis critical becausemarket

conditions and economic trends evolve over time. TheBABOK® Guide (Chapter 7.6 - Define

Performance Measures)states that KPIs must betimely and relevantto thecurrent business

environmentto provide meaningful insights.

An asset is a resource with economic value that an individual, corporation, or country owns or

controls with the expectation that it will provide a future benefit1. Assets are reported on a

company’s balance sheet and are classified as current, fixed, financial, or intangible1. Among the

four options given, only brand reputation can be considered an intangible asset, as it is not a physical

or financial item, but rather a result of customer perception, recognition, and loyalty2. Brand

reputation can generate cash flow, reduce expenses, or improve sales for a company by attracting

and retaining customers, enhancing pricing power, and creating competitive advantage2. The other

three options are not assets, but rather expenses or liabilities. Store maintenance expenses are costs

incurred to keep the physical assets in good condition and working order3. Interest mounting on

bank loan is the amount of money that a company owes to its lenders for borrowing funds4. Online

shopping website is not an asset by itself, but rather a platform that may require investment and

maintenance to operate and generate revenue. Therefore, the correct answer is brand

reputation. Reference: 1(https://www.investopedia.com/terms/a/asset.asp), 2(https://www.investo

pedia.com/terms/b/business-

asset.asp), 3(https://en.wikipedia.org/wiki/Asset), 4(https://www.iiba.org/business-analysiscertifications/ccba/)

Comprehensive and Detailed To makerequirements reusable, they must beabstracted from specific

tools, applications, or regions. TheBABOK® Guide (Chapter 5.3 - Specify and Model

Requirements)suggests thathigh-level abstraction ensures that requirements remain applicable

across different locations. Adding too many specifics limits adaptability and reuse.

Comprehensive and Detailed ACRUD Matrixis a useful tool foridentifying how different stakeholders

interact with data. TheBABOK® Guide (Chapter 10.12 - Data Modeling)explains that CRUD matrices

help mapwho can create, read, update, and delete data elements, ensuring that data usage is

properly defined.

Comprehensive and Detailed Thefailure to meet ROI expectations suggests that assumptions made at

the beginning of the project were flawed. TheBABOK® Guide (Chapter 10.37 - Risk Analysis and

Management)states thatbusiness assumptions must be tested against actual market conditions to

avoid inaccurate forecasting.