Q: 10
Market studies projected a 28% year-over-year growth for five (5) years for commercial vehicle loans.
A company that provides lending for commercial vehicles wanted to keep up with industrydemand;
however, their applications were not capable of scaling to the increased demand for loan processing
and billing. The company is deploying a new system to meet the demand. The project started five (5)
years ago and cost $2 million USD. The project metrics are to be evaluated after five (5) years. The
return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that
the desired ROI for the project was not met. What was the root cause of this issue?
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