The organization should define what constitutes a policy violation. A policy violation refers to the

breach or violation of a written policy or rule of the organization. A policy or rule is a statement that

defines the expectations, standards, or requirements for the behavior, conduct, or performance of

the organization’s members, such as employees, customers, partners, or suppliers. Policies and rules

can be based on various sources, such as laws, regulations, contracts, agreements, principles, values,

ethics, or best practices12.

The organization should define what constitutes a policy violation because it is responsible for

establishing, communicating, enforcing, and monitoring its own policies and rules. The organization

should also define the consequences and remedies for policy violations, such as warnings, sanctions,

penalties, termination, or legal action. The organization should ensure that its policies and rules are

clear, consistent, fair, and aligned with its mission, vision, and goals12.

The other options are not correct. Option A, the external auditor, is incorrect because the external

auditor is an independent party that provides assurance or verification of the organization’s financial

statements, internal controls, compliance status, or performance. The external auditor does not

define the organization’s policies and rules, but evaluates them against relevant standards or

criteria3. Option C, the Internet service provider (ISP), is incorrect because the ISP is a company that

provides access to the Internet and related services to the organization. The ISP does not define the

organization’s policies and rules, but may have its own policies and rules that the organization has to

comply with as a customer4. Option D, the cloud provider, is incorrect because the cloud provider is a

company that provides cloud computing services to the organization. The cloud provider does not

define the organization’s policies and rules, but may have its own policies and rules that the

organization has to comply with as a customer5. Reference :=

Policy Violation Definition | Law Insider1

How to Write Policies and Procedures | Smartsheet2

What is an External Auditor? - Definition from Safeopedia3

What is an Internet Service Provider (ISP)? - Definition from Techopedia4

What is Cloud Provider? - Definition from Techopedia