Benchmarking is a technique for comparing the performance or practices of an organization with

those of other organizations, usually considered to be the best in the field. It is not a technique for

identifying the solution approach, which is the process of defining the most feasible and appropriate

way to implement a change that addresses a business need. The other techniques are useful for

identifying the solution approach. Decision analysis helps to evaluate multiple options and select the

best one based on criteria and trade-offs. Risk analysis helps to identify and assess the uncertainties

and potential impacts of the solution approach. Brainstorming helps to generate and explore diverse

ideas for the solution approach. Reference:

BABOK® Guide v3, section 10.17 Benchmarking, section 10.18 Brainstorming, section 10.25 Decision

Analysis, section 10.33 Risk Analysis and Management, section 11.2 Define Solution Approach

CBAP® Handbook, section 5. Review the Exam Blueprint

Tips for Earning a Business Analysis Certification, section 4. Leverage a variety of study resources