A breakdown source is defined as a set of records from a table or database view or as a bucket group.

Multiple breakdowns can use the same breakdown source.

Breakdown sources specify which unique values, called breakdown elements, a breakdown contains.

Breakdown source records have a related list that lists the breakdowns that are based on that source.

You can create a breakdown by selecting the ‘New’ button while in this list. The list works like the

Indicators list on indicator source records.

Other options in this question do not exist on the breakdown source form.

After you create breakdowns that use this source, these breakdowns are listed in the Breakdowns

tab.

Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performanceanalytics/task/t_DefiningABreakdownSource.html

Create a single User Experience filter for use across all the visualisations in a workspace.

The filter you create is available in the workspace in which you created it.

For filters to work in workspaces, you must configure an event handler to apply the filters.

Reference:https://docs.servicenow.com/bundle/quebec-servicenowplatform/page/administer/workspace/task/create-user-exp-filters.html

You can rely less on roles and more on access control lists (ACLs) to secure Performance Analytics.

On new instances, you no longer need the pa_viewer role to view the following items. Instead,

indicator and breakdown ACLs are respected:

* Analytics Hub

* Text Analytics widgets

* KPI Details

* Breakdowns on workbench widgets

Performance Analytics widgets: In general, Performance Analytics widgets follow indicator and

breakdown ACLs.

Targets and Thresholds: On the Analytics Hub, no roles are required to create personal targets and

thresholds.

Reference:

https://docs.servicenow.com/bundle/quebec-release-notes/page/releasenotes/analytics-intelligence-reporting/performance-analytics-rn.html

When you select an indicator as the data source, you can filter the results by breakdown and

breakdown element.

If you have the 'Label for unmatched' field defined on the breakdown source for a selected

breakdown, this label appears in your choice of Elements.

Select the label to display scores that do not match any of the elements.

This option helps provide views into whether you need to create additional breakdowns or adjust

data values.

Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-forworkspace/task/create-visualization.html

par_vis_config.data_source.can_select_indicator property specifies roles (comma-separated) which

can select indicators as data sources from the Data Visualisation configuration panel. If empty, all

users can select the indicator sources that they have access to.

Type: string

Default value: empty

Location: System Property [sys_properties] table

com.snc.pa.dc.max_row_count_indicator_source property sets the maximum number of rows

allowed to be fetched from an Indicator Source.

glide.source_control.checksum_required property

allows

you to enable

optional

checksum

validations and sanitisations.

glide.knowman.search.apply_role_based_security property honours read access to knowledge bases

or articles specified for roles if set to true. If false, it enables specified user criteria to override read

access specified for roles.

Reference:

https://docs.servicenow.com/bundle/quebec-platformadministration/page/administer/reference-pages/reference/r_AvailableSystemProperties.html

Thank you for your visit.

As a responsible user, you can receive email notifications about new or unresolved signals, anti-

signals, or any actions taken on signals.

You can configure how frequently you get these reminders and the maximum number of reminders

to get for a signal.

You no longer have to open KPI Signals and manually check each KPI for signals.

Scheduling a report for the signal data does not provide real-time updates.

Manually check the KPI for signals and monitoring the signal score on a dashboard requires the user

to constantly check for the updates without a pause, which is not easy.

Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-forworkspace/concept/kpi-signals-responsible-users.html

Analyse scores using time periods from a custom business calendar instead of only the standard

calendar.

When you are creating an Indicator Source, you can select either the standard calendar or a business

calendar defined on the instance.

If you use a business calendar, you can create data collection jobs that run on the Business Calendar:

Entry start or Business Calendar: Entry end times.

If you select a business calendar, you have the Calendar Frequency field. This field is required. The

business calendar you selected determines the range of available frequencies.

(Optional) If you have configured this indicator source to use a business calendar, set the number of

periods to retain scores and snapshots and find seasonal patterns.

Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performanceanalytics/concept/c_IndicatorSources.html

Enabling ‘Real time update’ from the data update settings updates a single score visualisation in real-

time.

‘Show score update time’ shows the timestamp of when the score was last updated.

‘Background refresh interval (minutes)’ shows how often, in minutes, the landing page refreshes the

visualisation if you have navigated away from it.

With ‘Live refresh rate (seconds)’, you can choose the frequency in non-decimal seconds to have a

single score reporting widget refresh. If set at '0', the score does not refresh.

Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-forworkspace/concept/single-score.html

You no longer have to activate the KPI Signals (com.snc.pa.kpi_signals) plugin. It is active by default.

If you do not want this feature, request a Now Platform administrator to set the property

com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default, the

administrator must add it.

If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the

feature, not from the time you reactivated it.

Reference:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-forworkspace/concept/process-behavior-charts-for-kpis.html

‘Show score update time’ shows the timestamp of when the score was last updated.

‘Follow filters’ set for a workspace page. When enabled, the visualisation displays on a workspace

with the filters set by the page. Toggle off to disable a visualisation from accepting any filter input.

‘Background refresh interval (minutes)’ shows how often, in minutes, the landing page refreshes the

visualisation if you have navigated away from it.

‘Real time update’ updates score in real-time.

Reference:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-forworkspace/concept/single-score.html