In ServiceNow, to create a module that directs users to a Record Producer (a simplified form for

creating records), you should use the "URL (from Arguments)" Link Type. This configuration allows

you to specify a direct link to the Record Producer.

Steps to Configure:

Navigate to Module Creation:

Go to the Application Menu where you want to add the module.

Click on "Edit Application Menu" and then "New Module."

Set Link Type:

In the module's configuration, set the Link Type to "URL (from Arguments)."

Define the URL:

In the Arguments field, provide the URL to the Record Producer. The URL typically follows this

pattern:

arduino

CopyEdit

servicenow_instance_url/com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=record_produ

cer_sys_id

Replace servicenow_instance_url with your instance's URL and record_producer_sys_id with the

sys_id of the Record Producer.

Explanation of Other Options:

HTML (from Arguments): Used to display custom HTML content. Not suitable for linking directly to

Record Producers.

Content Page: Used to display predefined content pages within ServiceNow. Not applicable for direct

Record Producer links.

Script (from Arguments): Allows execution of a script to determine the module's behavior. This is

more complex and unnecessary for simply linking to a Record Producer.

Reference: For more detailed information, please refer to the official ServiceNow documentation on

Creating Modules.