1. International Organization for Standardization (ISO). (2011). ISO/IEC 25010:2011 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — System and software quality models. Section 4.2.3, "Usability," defines the characteristic and its sub-characteristics, including "Learnability" (effort to learn) and "Operability" (effort to operate and control).
2. Miguel, J. P., Mauricio, D., & Rodríguez, G. (2014). A Review of Software Quality Models for the Evaluation of Software Products. International Journal of Software Engineering & Applications, 5(6), 31-53. https://doi.org/10.5121/ijsea.2014.5603. (This paper reviews various quality models, including ISO/IEC 25010, and on page 38, Table 2 explicitly defines Usability and its sub-characteristics, aligning with the question's description).
3. University of Victoria. (n.d.). SENG 426: Software Quality Engineering - Lecture 03: Software Quality Attributes. Courseware. Retrieved from https://www.ece.uvic.ca/~daler/seng426/lectures/03-Quality-Attributes.pdf. (Slide 13 of this university lecture presentation defines Usability as "The capability of the software product to be understood, learned, used and attractive to the user," which directly supports the correct answer).