In the context of process mapping, a "Task" represents a distinct, atomic unit of work or an activity performed within a business process. The primary focus of defining a task is to clearly state what action is being performed. For example, "Approve Purchase Order" or "Enter Client Data" are tasks that describe the specific work being done. This "what" is the fundamental building block of a process map, distinguishing the action itself from the detailed procedure (how), the location (where), or the business justification (why).

B. How: This describes the specific procedures, tools, or methods used to complete the task, which is a more granular level of detail than the task's core definition.

C. Where: This refers to the physical or logical location (e.g., a specific department or software system) where the task is executed, an attribute of the task, not its definition.

D. Why: This explains the purpose or rationale behind the task, connecting it to business goals, but it does not define the action itself.

1. Object Management Group (OMG). (2013). Business Process Model and Notation (BPMN) Version 2.0.2.

Reference: Section 10.2.1, "Tasks" (page 157). The specification defines a Task as an "atomic Activity" representing a unit of work. The name of the task on a diagram (e.g., "Ship Goods") inherently answers the question of what is being done.

2. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management. Springer.

Reference: Chapter 4, "Process Identification," Section 4.2. In process mapping, the initial step is to identify the activities. The text emphasizes capturing the actions performed, stating, "An activity label should be a verb-noun expression, for example, 'Approve claim' or 'Inform customer'." This verb-noun structure directly defines what is done.

3. MIT Sloan School of Management. (2005). 15.762, Managing Business Processes, Lecture Notes, Lecture 2: Process Analysis and Redesign.

Reference: The courseware emphasizes that the first step in process analysis is mapping the flow of activities. The focus is on capturing the sequence of work units (tasks) to understand what currently happens before analyzing why (for value) or how (for efficiency).