The WalkMe engine follows a specific logical sequence to determine content visibility. The process must initiate with the web page loading, which includes the WalkMe script. Following the page load, WalkMe evaluates Segmentation rules to identify who should see the content based on user attributes. If the user qualifies for the segment, the engine then proceeds to check the individual display conditions for each item (e.g., element visibility, specific URL) to determine when and where the content should appear on the page. This ensures a targeted and context-sensitive user experience.

A. Segmentation > Web page loads > Individual item conditions: Incorrect. Segmentation rules cannot be processed before the web page and the WalkMe script have loaded into the browser.

C. Start Points > Web page loads > Segmentation: Incorrect. Start Points are a specific type of condition for initiating Walk-Thrus; they are evaluated after segmentation, not before the page loads.

D. Individual item conditions > Segmentation > Web page loads: Incorrect. This order is logically reversed. The page must load first, followed by broader user segmentation, and then specific item conditions.

1. SAP Enable Now

Cloud Edition - WNAWME Course Material: The official training for SAP CWME2506 describes the content delivery process. It specifies that the WalkMe Player

loaded with the page

first evaluates segmentation rules to target the correct audience before checking the display conditions of individual items.

2. WalkMe Knowledge Base

"Segmentation Overview": "Segmentation allows you to control which users see which WalkMe content... WalkMe checks Segmentation rules to determine if content should be played for the current user." This confirms segmentation as a primary filter after the initial load. (Accessed via official WalkMe documentation portals sanctioned for SAP partners).

3. WalkMe Knowledge Base

"Rule Engine: When and Where Content Appears": This documentation details that display conditions (e.g.

on-screen element) are evaluated to determine the precise moment and location for an item to appear

a step that logically follows the broader user segmentation. (Accessed via official WalkMe documentation portals sanctioned for SAP partners).