In SAP S/4HANA Sales, the list of available reasons for rejection is controlled by assigning them to specific sales document types. This is a standard configuration step that allows a business to restrict which reasons are valid for different sales processes (e.g., quotations might have different rejection reasons than standard orders). When a user attempts to reject an item in a sales document, the system presents only the list of reasons assigned to that document's type in the Customizing settings. This ensures process consistency and control.

B. Assign the permitted reasons for rejection to the relevant sales item category.

The configuration for item categories does not include an assignment for reasons for rejection; this control is managed at the document header level (document type).

C. Specify the permitted reasons for rejection in the relevant customer master.

The customer master data (Business Partner) does not contain fields to restrict transactional data like reasons for rejection. This is a process-level control.

D. Specify the permitted reasons for rejection in the customer material info record.

The customer-material info record holds data specific to a customer-material combination (e.g., part numbers) but does not control sales process functions like rejection reasons.

1. SAP S/4HANA System Customizing (IMG): The configuration to restrict reasons for rejection is performed via the following path: SPRO -> Sales and Distribution -> Sales -> Sales Documents -> Sales Document Item -> Define Reasons For Rejection. This activity includes the step to assign the defined reasons to sales document types

which directly validates answer A.

2. SAP S/4HANA Product Assistance: In the section for Sales Document Processing

the configuration for "Reasons for Rejection" is detailed. It specifies that after defining the reasons

they must be assigned to the relevant sales document types to be available for use within those documents. (Path: SAP Help Portal -> S/4HANA -> Sales -> Basic Functions and Master Data in SD Processing -> Availability of Functions in Sales Documents -> Reasons for Rejection).

3. SAP Learning Hub - Course TS462 (SAP S/4HANA Sales): The unit on "Controlling Sales Documents" explains that many controls

including the availability of specific functions like rejection reasons

are determined by the settings within the sales document type configuration.