SAP SuccessFactors provides a robust framework for e-mail notifications. The system includes a set of standard, predefined templates specifically for the Recruiting module to handle common process steps like application acknowledgments or interview scheduling. In addition to module-specific templates, there are also platform-level templates (e.g., for document routing or password resets) that are shared and utilized by multiple modules, including Recruiting. This ensures consistency for system-wide functions while providing specialized templates for module-specific workflows.

A. Standard templates are delivered by SAP as part of the core product and cannot be deleted, only disabled or customized.

D. Not all standard templates are enabled by default. Administrators must review and enable the specific templates that align with their company's configured business processes.

1. SAP SuccessFactors HXM Suite | E-Mail Notifications: In the section "Standard E-Mail Notification Templates

" the guide explains that the system comes with a set of standard templates. It states

"You can't delete a standard template

but you can disable it if you don't want to use it." This confirms option A is incorrect and implies administrators must actively manage their status

which contradicts option D.

2. SAP SuccessFactors Recruiting: Implementation and Configuration | Implementing Recruiting Management: The guide contains a dedicated section

"Recruiting E-Mail Templates

" which lists numerous templates predefined specifically for the Recruiting module (e.g.

"Job Application Acknowledgment

" "Interview Confirmation to Candidate"). This directly supports option C.

3. SAP SuccessFactors HXM Suite | E-Mail Notifications: The documentation on notification types implicitly supports option B. It describes templates like "Document Routing Notification" and "Document Due Notification

" which are generic workflow templates used by any module that leverages the platform's routing map capabilities

including Recruiting

Performance Management

and Employee Central.