1. SAP Help Portal, SAP Cloud ALM, Integration & Exception Monitoring: "Integration & Exception Monitoring provides transparency for your entire hybrid landscape. It allows you to monitor integration scenarios and to detect issues and exceptions quickly." This directly supports the concept of tracking communication and its failures. (See the overview section for Integration & Exception Monitoring).
2. SAP Help Portal, SAP Cloud ALM, Supported Scenarios for Integration & Exception Monitoring: The documentation lists supported scenarios like SAP S/4HANA Cloud to SAP SuccessFactors, which involve monitoring specific message types (e.g., SOAP, IDoc). A failure of these messages is a communication failure. (Refer to the "Supported Scenarios" table within the Integration & Exception Monitoring section).
3. SAP Help Portal, SAP Cloud ALM, Exception Monitoring: "The Exception Monitoring application in SAP Cloud ALM allows you to monitor exceptions from different cloud services and systems in a central tool." This confirms the focus on tracking failures and exceptions in communication channels. (See the "Exception Monitoring" sub-section).