The Diagram Widget, primarily used within SAP Signavio Process Intelligence dashboards, serves to embed and display visual models directly from the SAP Signavio Process Manager workspace. Its function is to provide visual context alongside process data and analytics. According to official SAP documentation, the widget is specifically designed to display two main types of diagrams: BPMN (Business Process Model and Notation) diagrams, which represent processes, and Customer Journey Maps. Therefore, showing processes from the workspace and showing a Customer Journey Map are both correct and primary uses of this widget.

A. To show Process Documentation: This is too general. The widget displays specific visual diagrams, not all forms of documentation like textual descriptions or attached documents.

B. To show a Workflow: While a workflow can be modeled as a BPMN process and displayed, this option is a subset of option D ("processes"). Option D is more comprehensive.

1. SAP Help Portal

SAP Signavio Process Intelligence User Guide: In the section "Add a diagram widget

" the documentation states

"The diagram widget displays a BPMN or a customer journey map diagram from your workspace." This directly supports that the widget is used for showing processes (BPMN) and Customer Journey Maps. (SAP Signavio Process Intelligence

User Guide

Section: Investigations -> Creating a dashboard -> Add a diagram widget).

2. SAP Help Portal

SAP Signavio Process Collaboration Hub User Guide: The section "The diagram view" describes how diagrams from the workspace are rendered for consumption. It details

"You can view and comment on diagrams

for example BPMN 2.0 processes or customer journey maps." This reinforces that these are the key diagram types shared and viewed across the Signavio suite. (SAP Signavio Process Collaboration Hub

User Guide

Section: The diagram view).

Guided analysis in SAP Signavio Process Intelligence is a feature designed to provide structured, step-by-step insights into process performance. It is accessed directly from the context of core visualization components. Users can initiate a guided analysis by right-clicking on either a Process Flow widget or a Performance Indicator widget within a process investigation. This contextual access allows the analysis to be pre-filtered and focused on the specific process step or metric the user is currently examining, streamlining the discovery of root causes and improvement opportunities.

A. Under Investigation: An Investigation is the canvas or environment where analysis occurs, but it is not the specific access point for the guided analysis feature itself.

C. Under Innovation Recommendation: Innovation recommendations are potential outcomes or suggestions generated from process analysis, not the starting point or access method for the analysis tools.

D. Within SAP Signavio Process Intelligence: This statement is too general. While guided analysis is a feature of SAP Signavio Process Intelligence, this option does not specify the precise method of access, unlike the correct answer.

1. SAP Help Portal

SAP Signavio Process Intelligence

"Using guided analyses": "You can access guided analyses from the process flow and performance indicator widgets in Process Intelligence. To start a guided analysis

right-click a process flow or performance indicator widget and select Start guided analysis." This document explicitly states the access method.

2. SAP Help Portal

SAP Signavio Process Intelligence

"Process flow widget": This documentation describes the functionalities of the process flow widget

including the context menu options available upon right-clicking

which is the mechanism for launching features like guided analysis. It confirms that actions are initiated directly from the widget.

In the SAP Signavio Process Intelligence environment, dashboards are constructed using modular visual components called "widgets." To visualize a Key Performance Indicator (KPI), a specific KPI widget is added to a dashboard. This dashboard is then published to the SAP Signavio Process Collaboration Hub for broader viewing. Each widget on the dashboard has a unique Widget ID, which is used to identify, configure, and render that specific visualization. Therefore, the Widget ID is the necessary identifier for the KPI visualization component.

A. Variant ID: This identifies a specific path or sequence of activities within a process, which is the data analyzed, not the visualization component itself.

B. Customer ID: This is a business-specific data identifier used within the process data and is unrelated to the technical components of a Signavio dashboard.

D. Case ID: This uniquely identifies a single instance of a process (e.g., one purchase order). KPIs are typically aggregated over many cases, not identified by a single case.

1. SAP Help Portal - SAP Signavio Process Intelligence User Guide: In the section "Working with dashboards

" the subsection "Add a widget" explicitly states: "Dashboards consist of widgets that visualize your data. You can add widgets to display a single value

a KPI

or a chart." This establishes the "widget" as the fundamental component for KPI visualization.

Reference: SAP Help Portal

SAP Signavio Process Intelligence

"Working with dashboards > Add a widget".

2. SAP Help Portal - SAP Signavio Process Intelligence User Guide: The section on "Embed a dashboard" details the process of sharing dashboards. The generated code for embedding often includes references to specific dashboard and widget identifiers to render the correct content externally

confirming the role of the Widget ID.

Reference: SAP Help Portal

SAP Signavio Process Intelligence

"Working with dashboards > Embed a dashboard".

The Metric Library in SAP Signavio Process Intelligence serves as a central repository for managing and reusing metrics. Its primary benefits are enhancing efficiency, consistency, and analytical capabilities. Users can create custom metrics using the Signavio Query Language (SiGQL) to tailor analyses to specific business needs (A). The library also provides pre-built, standard metrics that accelerate the setup of new investigations (C). Furthermore, it facilitates the sharing and reuse of metrics, ensuring that key performance indicators are defined and calculated consistently across all analyses and users within the environment, which standardizes reporting and decision-making (B).

D. You can install accelerators

Accelerators are comprehensive packages that use the Metric Library to store metrics, but their installation is a broader platform function, not a direct benefit of using the library itself.

E. You can create reusable Widgets like a case table

The Metric Library is designed to store and manage metric definitions (the calculation logic), not reusable visual components like widgets. Widgets are created within investigations and consume metrics from the library.

1. SAP Help Portal

SAP Signavio Process Intelligence

"The metric library": This official documentation states

"The metric library is a central repository for metrics. You can create your own metrics or use pre-built metrics." This directly supports options A and C.

2. SAP Help Portal

SAP Signavio Process Intelligence

"The metric library": The same document explains the benefit of reusability and consistency: "You can reuse metrics from the library in your investigations. This ensures that metrics are calculated consistently across all investigations in your workspace." This supports the core principle of sharing for consistency outlined in option B.

3. SAP Learning

Course SIG360 (SAP Signavio Process Intelligence)

Unit: Creating Investigations: The courseware emphasizes that the Metric Library acts as a central repository within a workspace to ensure consistent metric calculations across different investigations

reinforcing the benefits of customization (A)

pre-built content (C)

and consistent reuse (B).

In SAP Signavio Process Intelligence, the process model is interactive. To access detailed information about a specific step, the user must click on that element within the process visualization. This action typically opens a details panel or updates other widgets on the screen to display specific attributes, key performance indicators (KPIs), and other metadata associated exclusively with the selected task or activity. This is the primary method for drilling down into the specifics of the process flow.

A. Open the comments: Comments are for collaborative discussions and annotations, not for accessing the core, structured attributes or metrics of a process task.

B. Click on Legend on the right upper corner: The legend explains the meaning of the visual notations used in the model, such as colors or line styles, but does not provide data about specific tasks.

C. Access the dictionary: The dictionary is a central repository for reusable business definitions and terms, not the direct interface for viewing instance-specific information of a task within a process model.

1. SAP Help Portal - SAP Signavio Process Intelligence: The documentation on "Investigate a process" explains that user interaction

such as clicking on activities or paths in the process explorer widget

is the standard way to filter data and view details. Selecting an element updates the view to show information specific to that selection.

Source: SAP Help Portal

SAP Signavio Process Intelligence

"Interacting with widgets". (While a direct page number is not applicable for the dynamic help portal

this concept is fundamental to the "Process Explorer" and "Investigation" sections of the user guide).

2. SAP Signavio Process Intelligence Official Documentation: In the section describing the Process Explorer widget

it is detailed that "You can click activities and transitions in the process map to select them. The selection is highlighted and other widgets are filtered accordingly." This filtering action is how additional

specific information is presented to the user.

Source: SAP Help Portal

SAP Signavio Process Intelligence

"The Process explorer widget". This section explicitly describes the click-action as the method to select and investigate process elements.

In process mining, a "variant" is a fundamental concept used for analysis. It represents a unique sequence of activities (events) that a case follows from its start to its end. An event log contains data for many individual cases, and all cases that traverse the exact same path through the process are grouped together into a single variant. This allows analysts to identify common process flows (the "happy path"), discover deviations, and analyze the frequency and performance of different execution paths.

A. This describes an event log or a digital trace, which is the raw data input for process mining, not the variant itself.

B. This more accurately describes a process model or a process map, which aims to visualize the overall structure of a process, not a specific path.

C. This describes a technique or an action (backtracking) that might be used in analysis, but it is not the definition of a variant.

1. SAP Help Portal - SAP Signavio Process Intelligence: In the official documentation for SAP Signavio Process Intelligence

a variant is explicitly defined: "A variant is a unique path from the beginning to the end of a process. All cases that have the exact same sequence of activities belong to the same variant."

Source: SAP Help Portal

SAP Signavio Process Intelligence

"Working with variants".

2. van der Aalst

W. M. P. (2016). Process Mining: Data Science in Action. Springer. This foundational academic textbook on process mining defines the concept. A "trace" is the sequence of events for one case. Variants are groups of identical traces.

Source: Chapter 4

"Process Discovery

" Section 4.2

"Dealing with Infrequent Behavior

" p. 118. The text explains that process discovery algorithms often focus on the most frequent variants to create a simplified model.

3. Eindhoven University of Technology (TU/e) Courseware: In the MOOC "Process Mining: Data Science in Action

" the concept is introduced early on.

Source: Week 1

"Introduction to Process Mining

" Video: "Event Data." The lecture explains that an event log consists of cases

and each case has a trace. Variants are then introduced as unique traces found in the log.

In SAP Signavio Process Collaboration Hub, users can locate their processes primarily through two methods. The 'Search' function provides a direct way to find a specific process by name or keyword. Alternatively, users can navigate through the 'Process Landscape,' which is the central, hierarchical repository for all business processes. By browsing this structured view, users can drill down to find the specific processes they are looking for.

B. Via the question mark on the right corner: This icon is a standard user interface element for accessing help documentation, support resources, and tutorials, not for navigating or locating process diagrams.

D. Via the tasks tab in the Menu: The 'Tasks' tab is dedicated to managing workflow items, such as review and approval tasks assigned to the user, rather than being a tool for browsing or searching the process repository.

1. SAP Help Portal - SAP Signavio Process Collaboration Hub User Guide

Section: "Finding content": This section explicitly outlines the two primary methods for locating information. It states

"There are two ways to find content in SAP Signavio Process Collaboration Hub: You can browse for content or use the search."

"Browse for content" directly corresponds to navigating the Process Landscape (Answer A).

"Use the search" corresponds to using the Search button/function (Answer C).

2. SAP Help Portal - SAP Signavio Process Collaboration Hub User Guide

Section: "The entry page": This guide details the user interface

showing that the 'Processes' menu item is the entry point to the Process Landscape

and the 'Search' menu item opens the dedicated search functionality. It also describes the 'Tasks' section as the place for "your open tasks for reviewing and releasing diagrams

" confirming it is not for general process location.

The "plug and gain" approach, powered by SAP Signavio Process Insights, analyzes data from a customer's existing SAP ERP system to provide a fast, data-driven understanding of their current business processes. This analysis reveals process inefficiencies, deviations from standard models, and variations across the organization. These insights directly support the identification of process harmonization and standardization potential (A). Furthermore, this deep process understanding is a critical input for making the strategic decision on the most suitable S/4HANA implementation approach—such as Greenfield (re-implementation) versus Brownfield (system conversion)—by clarifying the value of retaining or redesigning existing processes (D).

B. "Plug and gain" is a process analysis and discovery tool; it does not provide a sandbox or trial environment for testing SAP S/4HANA system functionalities.

C. It complements the SAP S/4HANA Readiness Check, which focuses on technical system readiness, while "plug and gain" focuses on business process performance and transformation readiness.

1. SAP Official Documentation: SAP Signavio Process Insights

Help Portal.

Reference: In the "What Is SAP Signavio Process Insights?" section

the documentation states

"SAP Signavio Process Insights provides you with insights into your business processes... It helps you to understand where you can improve and what you should focus on in your business transformation." This directly supports identifying improvement and harmonization potential (A).

2. SAP Official Publication (Blog): Caspar

G. (2022). Plug and Gain: Fast track your SAP S/4HANA transformation with process mining. SAP Community.

Reference: The blog post explicitly states

"This insight helps you to decide on the right transformation strategy (e.g. greenfield vs. brownfield) and to identify where you can harmonize and standardize your processes." This statement directly validates both correct answers (A and D).

3. SAP Official Documentation: SAP Activate Methodology for RISE with SAP S/4HANA Cloud

private edition.

Reference: In the Discover Phase

the task "Run SAP Signavio Process Insights" is detailed. The purpose is described as getting "a clear understanding of the existing business processes and their performance" to "build the business case for the transformation" and "define the transformation scope

" which are prerequisites for choosing an implementation path (D).

Guided analysis in SAP Signavio Process Intelligence is designed to streamline the process of discovering operational inefficiencies. Its primary benefit is structuring the investigation, allowing users to focus on a specific business question and systematically drill down to the underlying root causes (B). This guided approach democratizes process analysis, making it accessible to business users who are not data science experts, thus reducing the need for specialized expertise (D). By quickly surfacing the root causes of process deviations, the feature enables organizations to make faster, data-driven decisions and take targeted actions, which accelerates the resolution of process challenges (E).

A. While guided analysis helps quantify the impact of issues, which relates to value, its core benefit is the structured root-cause analysis itself, not just accessing a KPI's value.

C. Guided analysis is an analytical feature within SAP Signavio Process Intelligence; it does not include inherent communication or collaboration tools for consulting with experts.

1. Official Vendor Documentation: The SAP Help Portal for SAP Signavio Process Intelligence describes the "Investigations" feature

which embodies guided analysis. It states

"Investigations guide you through a root cause analysis... You start with a business question... and break it down into smaller pieces to find an answer." This supports the structured drill-down to root causes (B) and leads to faster resolution (E).

Source: SAP Help Portal

"Investigations in SAP Signavio Process Intelligence

" Section: Introduction.

2. Official Vendor Documentation: SAP's product strategy for Signavio emphasizes the empowerment of business users. Whitepapers and solution briefs frequently highlight that the tools are designed for "citizen analysts" to conduct their own analyses without deep statistical knowledge

which directly supports the idea that extensive expertise is not required (D).

Source: SAP Signavio Solution Brief

"Democratize Process Mining for Fact-Based Process Improvement

" Page 2

Paragraph 3.

3. University Courseware: Course materials on Business Process Intelligence often discuss the evolution of process mining tools toward user-friendly

interactive

and guided approaches. The goal is to lower the barrier to entry for process analysis

enabling faster cycles of discovery and improvement.

Source: Eindhoven University of Technology (TU/e)

Course 2IOI0 - Business Process Intelligence

Lecture Notes on "Interactive and Guided Process Mining

" Section: Motivation for User-Centric Process Mining.

The Process Conformance Widget is a core component of SAP Signavio Process Intelligence used for conformance checking. Its primary function is to visually compare the actual process execution, as discovered from event data (the "as-is" process), against a prescribed BPMN 2.0 model (the "to-be" process). The widget overlays the discovered process variants onto the BPMN diagram, highlighting activities and pathways that deviate from the model. This allows users to quantify compliance, identify non-conformant behavior, and understand the root causes of deviations from the standard process.

A. This describes the function of the Process Discovery or Variant Explorer widgets, which focus on visualizing and exploring the as-is process without necessarily comparing it to a model.

B. Visualizing activities over time is typically handled by performance-focused widgets like the Activity Trend or Overdue Activities widgets, not the Process Conformance widget.

D. Visualizing customer journeys and live insights are functions of the SAP Signavio Journey Modeler and SAP Signavio Process Live, respectively, which are different tools within the suite.

1. SAP Help Portal

SAP Signavio Process Intelligence

"The Process Conformance widget": "The Process Conformance widget compares a process to a BPMN model. You can see how many cases followed the model and where deviations occurred. The widget shows the BPMN model and overlays the paths that cases took." This document explicitly states the widget's purpose is to compare discovered processes against a BPMN model.

2. SAP Signavio Process Intelligence Documentation

"Investigate Conformance" section: This section details the use case for conformance checking

stating

"With conformance checking

you compare your process as it's documented in a BPMN diagram with the process as it's actually executed... The Process Conformance widget visualizes the comparison."

3. van der Aalst

W. M. P. (2016). Process Mining: Data Science in Action (2nd ed.). Springer. Chapter 8

"Conformance Checking"

pp. 291-338: This foundational academic text defines conformance checking as the act of "relating events in the log to activities in the model" to check for deviations. The SAP Signavio Process Conformance Widget is a direct implementation of this established process mining technique. (DOI: https://doi.org/10.1007/978-3-662-49851-4)