Business Process Management (BPM) is a systematic management discipline for improving corporate performance by discovering, documenting, modeling, measuring, monitoring, and optimizing business processes. The primary goals are to create a transparent and understandable process landscape (documentation), to evaluate process performance against key performance indicators (measurement), and to ensure processes are executed as intended while identifying deviations and opportunities for improvement (monitoring and control). These three activities form the core of the continuous BPM lifecycle, enabling organizations to achieve greater efficiency, agility, and governance.

A. To share processes: While sharing processes is a key activity for collaboration and transparency, it is an outcome of proper documentation rather than a primary, standalone goal of the management discipline itself.

E. To save processes: This term is ambiguous. BPM is a dynamic discipline focused on continuous improvement and optimization, which often involves changing or redesigning processes, not simply preserving or "saving" them.

1. Dumas

M.

La Rosa

M.

Mendling

J.

& Reijers

H. A. (2018). Fundamentals of Business Process Management (2nd ed.). Springer.

Section 1.3

"The BPM Lifecycle

" pp. 18-25: This chapter details the phases of BPM

which explicitly include process discovery (as-is process modeling

i.e.

documentation)

process analysis (which relies on performance measures)

and process monitoring and controlling. These are presented as fundamental stages of managing processes.

2. Weske

M. (2019). Business Process Management: Concepts

Languages

Architectures (3rd ed.). Springer.

Chapter 1

"Introduction

" Section 1.2

"The Business Process Management Lifecycle

" pp. 6-10: The text outlines the BPM lifecycle

emphasizing process modeling (documentation)

process analysis (using performance measures)

and process monitoring as core

interconnected phases. This framework establishes these activities as central goals of BPM.

3. SAP Help Portal. (2023). What Is Business Process Management (BPM)?

The official SAP definition describes BPM as a discipline to "discover

model

analyze

measure

improve

optimize

and automate business processes." It further elaborates on the importance of monitoring processes with analytics and dashboards to track performance in real-time

which aligns directly with monitoring and control. The initial step of modeling is synonymous with documentation.