1. van der Aalst
W. M. P. (2016). Process Mining: Data Science in Action (2nd ed.). Springer.
Section 1.3
"The Three Basic Types of Process Mining
" pp. 8-11: This foundational academic text explicitly defines the three main types of process mining as (1) Discovery
(2) Conformance
and (3) Enhancement. The Enhancement capability is described as using the process model to improve it
which directly relates to analyzing performance.
2. SAP SE. (2023). SAP Signavio Process Intelligence - Official Product Documentation. SAP Help Portal.
Section: "What is Process Mining?": The documentation explains that SAP Signavio Process Intelligence allows users to "discover your as-is processes" (Discovery)
"compare processes to identify deviations" (Conformance)
and "analyze processes to find bottlenecks and inefficiencies" (Performance). This aligns directly with the three capabilities.
3. Dumas
M.
La Rosa
M.
Mendling
J.
& Reijers
H. A. (2018). Fundamentals of Business Process Management (2nd ed.). Springer.
Chapter 10
"Process Mining
" Section 10.1
"The Big Picture
" pp. 350-352: This textbook outlines the process mining framework
detailing the inputs (event logs
models) and outputs
which correspond to the three core capabilities: discovering a model
checking conformance
and enhancing a model with performance data.