Here are the three correct descriptions of the SAP Organizational Change Management framework
dimensions, based only on information from learning.sap.com:
Correct answe rs
Change communication encompasses activities to provide relevant project information to
the different stakeholder groups at the right time.
The "Change Communication" dimension involves planning, executing, and monitoring
communication activities
— with the goal of providing the right messages to the right people at the right time.SAP
Learning+4SAP Learning+4SAP Learning+4
D. Change realization includes activities to realize the business benefits associated with the
cloud implementation.
The "Change Realization" dimension focuses on identifying how stakeholder groups will be impacted
by the implementation and prioritizing action areas to foster a smooth transition from the current
state to the future status-quo, helping to bring the business benefits into reality.SAP Learning+2SAP
Learning+2
E. Change effectiveness contains activities that can be applied to evaluate the impact of
change management interventions.
The "Change Effectiveness" dimension is devoted to collecting data to measure the effectiveness of
organizational change management, detect risks, and evaluate user behavior and adoption.SAP
Learning+3SAP Learning+3SAP Learning+3
Why the Other Options Are Not Correct
•
B. Change leadership involves activities to enable all management levels to handle the cloud
implementation and deal with resistance.
The actual guidance for "Change Leadership" is more targeted: it focuses on identifying and
managing individuals and groups, fostering a positive attitude, and driving user adoption—not
specifically enabling all management levels to handle implementation or resistance.SAP Learning+1
•
C. Change strategy covers activities to set up change management properly.
While "Change Strategy" does help define how change management will address people-related
challenges and plan interventions, describing it simply as "setting up change management properly"
is overly broad and not fully aligned with the learning.sap.com framing.SAP Learning+4SAP
Learning+4SAP Learning+4
Summary Table
Option Description
Correct?
A
Change communication – deliver relevant messages at the right time to the right
stakeholders
Yes
B
Change leadership – empower all management levels to manage implementation and
resistance
No
C
Change strategy – set up change management properly No
Option Description
Correct?
D
Change realization – make business benefits tangible through stakeholder impacts and
smooth transition
Yes
E
Change effectiveness – evaluate the impact of change management interventions
Yes
So, the three statements that accurately describe the dimensions of SAP’s OCM framework are A, D,
and E.