The SAP Fiori Launchpad for SAP S/4HANA Cloud integrates several embedded support offerings to assist users directly within their workflow. The Learning Center (formerly SAP Companion) provides in-app, context-sensitive help, including recorded system simulations (C) that guide users through processes step-by-step. It also embeds or links to video tutorials (E) hosted on the SAP Help Portal. Furthermore, SAP's generative AI copilot, SAP Joule (D), is embedded to offer digital assistance, answer questions, and automate tasks through a natural language interface, providing a modern layer of interactive support.

A. Assessment questions from the SAP Learning Hub: The SAP Learning Hub is a separate, external platform for formal training and certification; its assessment questions are not embedded as a standard in-app support feature.

B. Recorded webinars from the SAP Learning Website: Webinars are typically for broader informational or marketing purposes and are hosted on external sites, not integrated as context-sensitive, embedded support within the Fiori Launchpad.

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1. SAP Help Portal

SAP S/4HANA Cloud

User Assistance in SAP S/4HANA Cloud Public Edition: This document outlines the components of embedded user assistance. It explicitly states

"The Learning Center provides learning content and tutorials directly in the application... It can contain guided tours

tutorials

videos

and links to relevant content in the SAP Help Portal." It also describes tutorials which include simulations. (Confirms C and E).

2. SAP Help Portal

SAP Enable Now

Content Types: The documentation for SAP Enable Now

the tool that powers the Learning Center

lists "Simulations" as a primary content type for demonstrating processes. This confirms that simulations are a standard part of the embedded help offering. (Confirms C).

3. SAP Official Website

SAP Joule Product Page: The official product documentation for SAP Joule describes it as a "natural-language

generative AI copilot" that is "embedded into SAP applications for business

like SAP S/4HANA Cloud...". This confirms its role as an embedded digital assistant. (Confirms D).