The high-level CIA provides a broad overview, while the detailed CIA dives deeper. Option B is correct
because the high-level analysis assesses impacts at a business unit level (e.g., departments affected),
while the detailed analysis drills down to specific processes (e.g., order-to-cash changes). Option A is
incorrect—both are typically facilitated by the change manager. Option C is incorrect; both analyses
consider as-is and to-be states, but the high-level is less granular. Option D is incorrect—high-level
CIA occurs in Prepare/Explore, detailed in Explore/Realize, not as specified.
Extract from SAP OCM Concepts: High-level CIA is broad and unit-focused, while detailed CIA is
process-specific (SAP Activate, OCM Workstream).
