SAP Customer Identity and Access Management (CIAM) for B2B provides a specialized framework to manage complex relationships with business partners. The core features that enable this are Organizational Management, which allows for the modeling of partner companies, their structures, and user hierarchies. Delegated Administration is a key capability that empowers administrators within a partner organization to manage their own users, reducing the administrative burden on the host company. Finally, Policy-Based Access Control ensures that users from partner organizations are granted granular access to applications and data based on predefined business rules and their specific roles within their organization.

C. Access management: This is a general term for a core function of any identity solution, not a specific feature that distinguishes the B2B capabilities from B2C.

E. Identity management: This is a foundational concept for all CIAM solutions (B2C and B2B) and is too broad to be considered a key distinguishing B2B feature.

1. SAP Help Portal

SAP Customer Data Cloud Documentation

"B2B CIAM": This official documentation outlines the core components of the B2B solution. It explicitly details the three key features:

Organization Management: "B2B CIAM offers a flexible data model for representing business entities..."

Delegated Administration: "Empower a business partner to manage their own organization

by assigning administrative roles to members of that organization."

Policy-Based Access Control: "Define policies that grant members of a partner organization access to your business applications."

(Source: SAP Help Portal

SAP Customer Data Cloud > B2B CIAM section)

2. SAP Learning

Course C4H640 - SAP Customer Data Cloud - Implementation: The official training courseware for SAP Customer Data Cloud implementation dedicates a specific unit to B2B CIAM. This unit details the architecture and configuration of Organizational Management

Delegated Administration

and Policy-Based Access Control as the central pillars of the B2B solution. (Accessed via SAP Learning Hub).