IdentitySync is SAP Customer Data Cloud's Extract, Transform, and Load (ETL) solution. Its core purpose is to manage and synchronize user data between different platforms. It can extract user data, including profile, social, and permission information, from SAP Customer Data Cloud and load it into a third-party system (outbound flow). Conversely, it can read data from an external source to create or update user profiles within SAP Customer Data Cloud (inbound flow). A common use case is also migrating or synchronizing users between two different SAP Customer Data Cloud sites, where one site acts as the source and the other as the destination.

C. Sending welcome emails is a function of marketing automation platforms or can be configured via SAP Customer Data Cloud's RaaS policies, not a direct capability of IdentitySync.

E. IdentitySync is not a generic SQL client. It uses pre-built components to read from and write to specific data sources (like SFTP, S3, or CDC APIs), rather than executing arbitrary SQL statements.

1. SAP Help Portal

SAP Customer Data Cloud Guide

"IdentitySync": This guide introduces IdentitySync as a data integration and ETL platform. The "Data Flows" section explains its core function: "A data flow is a script that defines a single data transfer: extracting data from a source

transforming it

and writing it to a destination." This supports the general premise of options A

B

and D.

2. SAP Help Portal

SAP Customer Data Cloud Guide

"IdentitySync - Component Repository": This section details the available components.

The dataSource.readFromCDC and dataWriter.writeToCDC components confirm that data can be transferred from one CDC site to another (Answer A) and that external data can be written to CDC (Answer D).

The existence of various writers like dataWriter.writeToS3

dataWriter.writeToSFTP

and specific marketing platform connectors demonstrates the ability to channel CDC data into other platforms (Answer B).

The repository shows no component for directly sending emails (mailer.sendEmail) or for generic SQL execution (database.executeSQL)

confirming that C and E are incorrect functions.